Throughout these days of uncertainty, we all have had many different decisions to make. Our lives have forever been changed by this pandemic that surrounds us. My question to everyone is this: through all this chaos, has your attitude been “sink or swim” or “rise to the occasion”? I say dig deep and work harder to overcome the challenges.

The many obstacles that I have had to confront while working in an essential service industry have made life very interesting. They are nothing compared to those that have had firsthand experience with COVID-19 but are all unique experiences that our company has never had to deal with before. A couple of the changes that have been implemented are the virtual meetings we conduct to safely provide a premium level of service and the rollout of products that can help enhance indoor air quality during a pandemic (ultra-violet lights and special filtration systems/equipment). The biggest challenge during this trying time is to keep our employees working while managing the day to day events and keeping the health and wellbeing of our customers/employees as our top priority. I always feel a bit awkward when wearing the personal protective equipment (masks, gloves, booties while disinfecting before and after each call) to go into people’s homes, but it has become normal to me at this point. It is amazing what can become normal to a person.

I have tried to rise to the occasion instead of letting this negatively affect my work ethic or mood. I have accomplished all of my “honey to-do list” at home, spent more time with my family than I have ever been able to in the past, and thought of new and creative ideas to which I can apply towards the work campaign, and so much more. I would challenge those currently feeling a little frustrated about what is going on to push forward and make the best of the situation.

When this all started, I was a bit disappointed with how people were acting: the hoarding of toiletries, price gouging, etc. As events play out, there are so many people that have come together while still 6 feet apart.

Get creative, put a smile on someone’s face each day, call a friend to connect, have a game night over Zoom, or whatever puts a smile on your face.

After every storm comes a rainbow!

With everything going on in our present state, it is hard not to get discouraged and stressed out.  I have watched and heard some harsh facts on television and on the radio that really have gotten me to think about my game plan.  I am sure it has done the same for everyone else.  Here is an inspirational writing. Whether completely fact or not, it is still a very pleasant thing to think about.

“When this all ends -AND IT WILL… Every game will sell out, every restaurant will have a two hour wait, every kid will be glad to be in school, everyone will love their job, the stock market will skyrocket, every other house will get TP’d and we’ll embrace and shake hands.  That’s gonna be a pretty good day.  Hang in there, world!”

A person can choose to take the time they are given positively or sit and wallow in misery.  The confinement to our homes, road bans, layoffs, etc. can be turned to something good also.  This is time with our families, betterment of our business practices, future planning.  We have finally gotten the time to play catch up rather than flying by the seats of our pants.  I know that at Quality Heating, we have been working on our up-coming season, specials to offer, the virtual side of things; fife goes on!  We have been trying to find ways that our company can really contribute to the fight against this virus.  Providing better quality of air or purifying the air. Ultra-violet lights are great products to purify a person’s indoor air quality.  I personally love the idea that it fights against allergies, removes viruses, bacteria, dust mites, foul odors, etc.  Providing heathy purified air is one of the healthiest things a person can do for their self.